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Effective Date: 09-12-2025
Website: www.artthatwarmstheheart.com
Owner/Operator: Art That Warms The Heart (Greater Noida, Uttar Pradesh, India)

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1. Introduction

Art That Warms The Heart (“we”, “our”, “us”) is committed to protecting your privacy.
This Privacy Policy explains how we collect, use, share, and safeguard your personal information when you visit or make a purchase from our website.

By using this website, you agree to the terms of this Privacy Policy.

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2. Information We Collect

We may collect the following types of personal information:

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A. Information You Provide Directly

• Name

• Email address

• Phone number

• Billing and shipping address

• Payment information (processed securely through third-party providers; we do NOT store card details)

• Messages sent through contact forms, email, or customer support

 

B. Automatically Collected Information

When you browse our site, we automatically collect:

• IP address

• Browser type and version

• Device information

• Pages visited and time spent

• Cookies and tracking data

 

C. Cookies & Tracking Technologies

We use cookies to:

• Improve site functionality

• Remember preferences

• Analyse visitor behaviour

• Support marketing and retargeting

You may disable cookies through your browser settings, but some features may not function properly.

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3. How We Use Your Information

We use your information to:

• Process and deliver your orders

• Provide customer support

• Identify and authenticate you as a customer

• Improve website performance and user experience

• Send updates, newsletters, and marketing communication (only with your consent)

• Personalise recommendations and content

• Manage legal, security, and operational requirements

We do not sell your personal data to third parties.

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4. Sharing of Information

We may share your data only with trusted third parties, including:

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A. Service Providers

• Payment gateways (Stripe, PayPal, Razorpay, etc.)

• Shipping and logistics partners

• Website hosting providers

• Analytics tools (Google Analytics, Meta Pixel, Pinterest Tag)

 

B. Legal Requirements

We may disclose information:

• To comply with Indian law (IT Act 2000 and rules)

• To respond to lawful government or court requests

• To protect our rights, property, or safety

We never sell or rent your personal information.

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5. International Visitors

We ship worldwide, and international customers may have their data processed in India.

By using our website, you consent to the transfer of information to India and other necessary regions.

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6. Data Security

We take reasonable technical and organisational measures to protect your data, including:

• SSL encryption

• Secure payment gateways

• Limited internal access to personal information

• Regular monitoring and risk assessment

However, no online transmission is completely secure, and we cannot guarantee absolute protection.

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7. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you

• Correct inaccurate or incomplete information

• Request deletion of your data (subject to legal requirements)

• Withdraw marketing consent at any time

• Request information about how your data is processed

To request changes, email us at: hello@artthatwarmstheheart.com

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8. Data Retention

We retain your personal information only as long as necessary to:

• Fulfil your orders

• Meet legal and regulatory requirements

• Resolve disputes

• Maintain business records

 

9. Third-Party Links

Our website may contain links to external websites.
We are not responsible for their privacy practices or content.
Please review their privacy policies separately.

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10. Children’s Privacy

We do not knowingly collect personal data from individuals under 18 years of age.
If you believe a minor has provided information, contact us for immediate removal.

 

11. Updates to This Privacy Policy

We may update this policy from time to time.
Revisions will be posted on this page with an updated “Effective Date.”

Continued use of the website constitutes acceptance of changes.

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12. Contact Us

For any questions, concerns, or data requests, please contact us at:

Art That Warms The Heart
Email: hello@artthatwarmstheheart.com
Location: Greater Noida, Uttar Pradesh, India
Website: www.artthatwarmstheheart.com

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