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Terms & Conditions

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Effective Date: 09-12-2025
Website: www.artthatwarmstheheart.com

These Terms & Conditions (“Terms”) govern your use of our website and the purchase of artworks and products sold by Art That Warms The Heart (“we”, “us”, “our”).
By accessing or using this website, you agree to be legally bound by these Terms.

If you disagree with any part of these Terms, please do not use our website.

 
1. General Information

Art That Warms The Heart is operated from Greater Noida, Uttar Pradesh, India.
We sell original artworks, limited edition prints, and related products worldwide.

These Terms apply to:

  • Browsing the website

  • Purchasing artworks

  • Engaging in promotions or special offers

  • Subscribing to newsletters or updates

 
2. Eligibility

By using this website, you confirm that:

  • You are at least 18 years old

  • You have the legal capacity to enter into a binding contract

  • You will provide accurate, complete, and current information

 
3. Intellectual Property Rights

All artworks, images, text, graphics, designs, logos, and content displayed on this website are the intellectual property of Art That Warms The Heart and the artist Reetu Chopra (or respective contributing artists, when applicable).

You may not:

  • Copy

  • Reproduce

  • Modify

  • Distribute

  • Display

  • Create derivative works

  • Use artwork images for commercial purposes

without written permission from us.

Purchasing an artwork gives you ownership of the physical piece, NOT the copyright.
Copyright remains with the artist.

 
4. Product Information and Availability

We make every effort to display accurate product details, including:

  • Size

  • Colors

  • Medium

  • Materials

  • Availability

However:

  • Colors may appear differently across screens

  • Some products may become unavailable due to sale or error

  • We reserve the right to correct pricing or descriptions at any time

Original artworks are one-of-a-kind, and once sold, cannot be recreated.

 
5. Pricing & Payments

Prices are listed in INR or other currencies where applicable.

We reserve the right to:

  • Change prices without prior notice

  • Offer discounts and promotions

  • Update shipping rates

 
Payment Methods:

We accept secure payments through:

  • Stripe

  • Razorpay

  • PayPal

  • Credit/Debit Cards

  • Other approved payment providers

Your payment information is not stored on our servers.

 
6. Shipping

Our Shipping Policy forms part of these Terms.
By purchasing from our website, you agree to our shipping terms, including:

  • Global delivery

  • Free domestic shipping within India

  • Customs duties payable by international buyers

  • Potential delays due to customs or courier issues

 
7. Returns, Refunds & Cancellations

Our Returns & Refund Policy applies to all purchases.

 
Original Artworks:

Non-returnable except in cases of damage during transit.

 
Prints:

May be returnable within the specified window, subject to condition.

 
Custom or Commissioned Artworks:

Strictly non-refundable and non-cancellable.

To request support, contact:
hello@artthatwarmstheheart.com

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8. Accuracy of Billing and Account Information

You agree to:

  • Provide accurate billing, shipping, and contact details

  • Update your information promptly if it changes

  • Be responsible for ensuring your address is correct

If an order is delayed or returned due to incorrect information, additional charges may apply.

 
9. Prohibited Activities

You agree NOT to:

  • Use the website for unlawful purposes

  • Upload malicious or harmful code

  • Interfere with website security or functionality

  • Attempt to hack, reverse engineer, or disrupt services

  • Engage in fraudulent transactions

  • Copy or misuse images of artworks

Violations may result in:

  • Account suspension

  • Order cancellation

  • Legal action

 
10. Third-Party Services

Our website may integrate third-party tools such as:

  • Payment gateways

  • Analytics providers

  • Social media plugins

We are not responsible for the content, policies, or actions of third-party services.

 
11. Disclaimer of Warranties

Our website and products are provided “as is” and “as available” without warranties of any kind.

We do not guarantee:

  • Uninterrupted website access

  • Error-free functionality

  • Exact color matching between screen and artwork

  • Immediate availability of products

Your use of the website is at your own risk.

 
12. Limitation of Liability

To the fullest extent permitted by law, Art That Warms The Heart is not liable for:

  • Any indirect, incidental, special, or consequential damages

  • Loss of profits, revenue, or data

  • Delays in shipping caused by third parties

  • Damage caused by customer mishandling

Our total liability will not exceed the purchase price paid for the artwork.

 
13. Indemnification

You agree to indemnify and hold us harmless against any claims, losses, or damages arising from:

  • Your breach of these Terms

  • Misuse of the website

  • Violation of laws or third-party rights

 
14. Governing Law & Jurisdiction

These Terms are governed by the laws of India.
Any disputes will be resolved in the courts of Gautam Buddha Nagar, Uttar Pradesh, unless otherwise required by applicable international laws.

 
15. Changes to Terms & Conditions

We may update these Terms at any time.
Updated versions will be posted here with a new effective date.

Continued use of the website signifies acceptance of the revised Terms.

 
16. Contact Information

For any questions regarding these Terms & Conditions:

Art That Warms The Heart
Email: hello@artthatwarmstheheart.com
Location: Greater Noida, Uttar Pradesh, India
Website: www.artthatwarmstheheart.com

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